Frequently asked Questions
ALLERGIES & DIETRY REQUIREMENTS
I am unable to guarantee that my products can be made free from any allergens due to the nature of my working kitchen. If you have any allegries, please do contact us before ordering.
As I currently do not have a large customer base for diary free, gluten free or vegan products, they will not available online at present but can be ordered as 'custom bakes' via firstname.lastname@example.org.
I can cater to these groups using ‘free from’ and vegan suitable products, however the above statement will still apply.
DELIVERY & COLLECTION
We have a 1-2 day dispatch time on all orders and all items will be posted on the nearest Tuesday or Friday to the order date after being freshly baked and packaged.
For Brioche Roll boxes the delivery options available are to ensure freshness and the best quality up on receiving and therefore are only available as Royal Mail tracked 24 or Local Delivery/Collection.
Tray bake boxes are available for Royal Mail tracked 48, Royal Mail 1st Class and Local Delivery/Collection.
The prices for delivery are weight based and are as follows so please bear this in mind when ordering multiple items. Customers will be notified of any changes to delivery costs due to weight.
Royal Mail Tracked 24 packages that are under 1kg cost £5.50
Royal Mail Tracked 48 packages that are under 1kg cost £4.90
Royal Mail 1st Class packages that are under 1kg cost £3.95
Local Delivery to area codes LA1, LA2, LA3, LA4, LA5 will cost £2.00
Collection from Lone Wolf HQ in Morecambe is free
WHERE TO FIND US
Lone Wolf Bakery HQ is situated in the Poulton-le-sands area of Morecambe, near the promenade.
Full address will be given out to collecting customers with order invoices.
HOW TO ORDER
To order any custom cakes or bakes from us, please send full details of your enquiry to our email address, Lonewolfbakery@hotmail.com.
Please include the date of when the order would required for, a brief description of what you are looking to order and we will start a conversation.
Please do take into consideration the date of the order and when it is needed for as the booking dates taken will be when the order will be completed for and when the order will be ready to collect . You will be unable to collect early unless previously arranged.